Non-Microsoft hard drives will not include the emulation software. If you are buying a hard drive for your Xbox 360, make sure that it is an official hard drive. Use the included transfer cable and CD to transfer your data from your Xbox 360 to your new hard drive before installing it. You can then install the hard drive by removing the Xbox 360’s side panel and plugging the hard drive in. See this guide for detailed instructions.
You can connect to Xbox Live from the System Settings menu. You’ll need a free Xbox Live account if you don’t have one, and you’ll be guided through the process when connecting for the first time. Click here for instructions on connecting your Xbox 360 to the internet.
Your console will usually prompt you to update automatically if you are connected to Xbox Live and an update is available. If you don’t have an internet connection, system updates are typically included with retail game discs. Getting one of the newer releases for Xbox 360 will ensure that you get a recent update. Click here for more instructions on getting your Xbox 360 updated.
You’ll need to be connected to the internet in order to get the update file you need to play the game. If you get the message that your game is not compatible, but the list says that it is, make sure that your console is connected to the internet.
If the disc is scratched, you may be able to fix it by polishing it with toothpaste. Use a small drop and polish the scratches, scrubbing in straight lines out from the center of the disc. Rinse it off and let it dry when you’re finished. Click here for detailed instructions.
If you have an official drive, it may have an error. Microsoft will be able to replace it if it is still under warranty.
