Twitter may lock or limit an account that exhibits suspicious behavior, including bot-like activity and violations of Twitter’s abusive behavior and hateful conduct policies. [1] X Research source If your account was hacked and you can no longer log in, fill out the form at https://help. twitter. com/en/forms/account-access/regain-access/hacked-or-compromised.
If you don’t see the Start option, you won’t be able to restore your account by verifying your phone number or email address. This usually happens when your account was reported for violating Twitter’s rules, and/or you’ve already verified your phone number or email address during a previous violation. You can click Continue to Twitter to use your account with limited features for the time specified.
If you can’t receive phone calls or text messages on the phone number associated with your account, click Send email to verify by email instead. When prompted, enter your email address to receive the code. If you don’t receive an email within a few minutes of entering your address, check your spam or junk mail folders.
Click the three dots in the left panel (if you’re using a computer) or tap the navigation menu at the top-left on an Android, iPhone, or iPad. [3] X Research source Click Settings & privacy. Click Your account. Click Change your password. Enter your current password, followed by your new password. Click Confirm Password and then Done.
If your account was hacked and you can no longer log in, fill out the form at https://help. twitter. com/en/forms/account-access/regain-access/hacked-or-compromised.
If your account is limited temporarily, you’ll see a countdown that shows you how much time you have left before your account is restored automatically. The limitation will usually lift on its own anywhere from 12 hours to 7 days, depending on the severity of the violation. [5] X Research source Certain features, such as Tweeting, retweeting, or liking may be suspended while your account is limited. If your account was limited for violating Twitter’s rules, you can still browse Twitter and send direct messages to your followers, but you won’t be able to tweet until the limitation is lifted. If your account was permanently suspended, you may not be able to use any features of Twitter at all. In this case, all you can do is file an appeal.
If you can’t get back into your account because it was permanently suspended, continue with this method to appeal the suspension.
Be specific about why your tweets or behavior are not in violation. For example, if you think you’re the target of mass reporting by bots or trolls, tell them this. [6] X Research source Similarly, if your account was hacked and you’re not responsible for the content it shared, state that explicitly. If you’ve regained control of your account, let Twitter know so they won’t hesitate to give you back your account. Most importantly, be as polite as possible to ensure a fair and speedy decision.
