You must have access to your recovery email address or phone number to restore your account. If there’s no way for you to access those accounts, you can speak with someone from Yahoo’s support team for a small fee. [2] X Research source To do so, go to https://help. yahoo. com/kb/account and click Speak with a live agent near the top-right corner of the page. If you haven’t signed into your account in over 12 months, your account may have been permanently deleted from Yahoo’s server.
If you don’t have access to any of the backup options, you’ll see a message that says “Uh-oh… Looks like we can’t recovery your account online. " To try again with a different possible email or phone number, click Start Over. If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit.
If you don’t have access to any of the backup options, you’ll see a message that says “Uh-oh… Looks like we can’t recovery your account online. " To try again with a different possible email or phone number, click Start Over. If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit.
If you don’t have access to any of the backup options, you’ll see a message that says “Uh-oh… Looks like we can’t recovery your account online. " To try again with a different possible email or phone number, click Start Over. If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit.
If you don’t see a message from Yahoo in your email inbox, it may be in your Spam or Junk folder.
Once you sign back in, you’ll have the option to edit your recovery options. You can add additional recovery accounts or remove ones you no longer have access to by following the on-screen instructions.
