Windows: Click the Windows Start menu icon. Click the Settings/Gear icon. Click ‘Update & Security Click Check for updates Mac: Click the Apple Icon. Click Software Updates/App Store. Click the Updates tab. Click Download next to any software that needs to be updated.

Click the Windows Start menu icon. Click the Settings/Gear icon. Click ‘Update & Security Click Check for updates

Click the Apple Icon. Click Software Updates/App Store. Click the Updates tab. Click Download next to any software that needs to be updated.

Windows: Click the Windows Start menu icon. Click the Gear/Settings icon. Click Apps. Click an app or program you want to install. Click Uninstall. Restart your computer. Mac: Open the Finder. Open the Applications folder. Click and drag a program you want to uninstall to the trashcan in the Dock. Right-click the trashcan icon and click Empty Trash. Restart your Mac.

Click the Windows Start menu icon. Click the Gear/Settings icon. Click Apps. Click an app or program you want to install. Click Uninstall. Restart your computer.

Open the Finder. Open the Applications folder. Click and drag a program you want to uninstall to the trashcan in the Dock. Right-click the trashcan icon and click Empty Trash. Restart your Mac.

Right-click the Windows Start menu. Click Device Manager Click the bracket icon to the left of each device to display all drivers for that device.

Windows: Right-click the Windows Start menu. Click Task Manager. Click a program that’s using too much CPU or memory. Click End Task. Mac: Click the magnifying glass icon in the upper-right corner. Type “Activity Monitor” in the search bar and press ‘“Enter/Return. Click the CPU tab to check CPU usage. Click the Memory tab to check memory usage. Click a program that is using too much memory or CPU. Click the “X” icon in the upper-left corner to force close the program.

Right-click the Windows Start menu. Click Task Manager. Click a program that’s using too much CPU or memory. Click End Task.

Click the magnifying glass icon in the upper-right corner. Type “Activity Monitor” in the search bar and press ‘“Enter/Return. Click the CPU tab to check CPU usage. Click the Memory tab to check memory usage. Click a program that is using too much memory or CPU. Click the “X” icon in the upper-left corner to force close the program.

Note: Opening the bottom panel of a laptop computer may void the warranty. If your laptop is still under warranty, contact the manufacturer or point of sale and see what you need to do to get your laptop fixed. Even if your computer isn’t having problems, it’s a good idea to clean the fans regularly.

Windows: Click the Windows Start menu. Type “Performance Monitor” and click Performance Monitor. Double-click Reports Double-click System. Double-click your computer’s name. Mac:[2] X Research source Restart your Mac. Hold D as your Mac reboots. Select your language. Wait for the test to complete. Note the suggestions and reference codes.

Click the Windows Start menu. Type “Performance Monitor” and click Performance Monitor. Double-click Reports Double-click System. Double-click your computer’s name.

Restart your Mac. Hold D as your Mac reboots. Select your language. Wait for the test to complete. Note the suggestions and reference codes.

Windows:[3] X Research source Click the Windows Start menu icon. Type “Recovery” and click the Recovery app Click Open System Restore. Click a System Restore point and click Next. Click Finish Wait for your computer to finish restoring (DO NOT INTERUPT THIS PROCESS). Mac:[4] X Research source Make sure your Time Machine disk drive is connected. Restart your Mac and hold “Command + R” as your Mac boots up. Select your language and click the arrow icon. Select Restore from Time Machine Backup and click Continue. Select the disk drive with the backup and click Continue. Enter your username and password, if needed. Select a restore point and click Continue. Click your Macintosh disk and click Restore or Continue.

Click the Windows Start menu icon. Type “Recovery” and click the Recovery app Click Open System Restore. Click a System Restore point and click Next. Click Finish Wait for your computer to finish restoring (DO NOT INTERUPT THIS PROCESS).

Make sure your Time Machine disk drive is connected. Restart your Mac and hold “Command + R” as your Mac boots up. Select your language and click the arrow icon. Select Restore from Time Machine Backup and click Continue. Select the disk drive with the backup and click Continue. Enter your username and password, if needed. Select a restore point and click Continue. Click your Macintosh disk and click Restore or Continue.

Windows: Click the Windows Start menu icon. Click the Gear/Settings icon. Click Update & Security. Click Recovery in the panel to the left. Click Get Started below “Reset this PC”. Click Keep my files or Remove everything. Click Next. Follow the instructions and click Reset. Mac: Make sure your Time Machine disk drive is connected. Restart your Mac and hold “Command + R” as your Mac boots up. Select your language and click the arrow icon. Click Reinstall macOS (If you want to wipe your hard drive, click Disk Utility and select your hard drive. Then click Erase. ) Enter your username and password, if needed. Click Continue.

Click the Windows Start menu icon. Click the Gear/Settings icon. Click Update & Security. Click Recovery in the panel to the left. Click Get Started below “Reset this PC”. Click Keep my files or Remove everything. Click Next. Follow the instructions and click Reset.

Make sure your Time Machine disk drive is connected. Restart your Mac and hold “Command + R” as your Mac boots up. Select your language and click the arrow icon. Click Reinstall macOS (If you want to wipe your hard drive, click Disk Utility and select your hard drive. Then click Erase. ) Enter your username and password, if needed. Click Continue.

Note: Opening the bottom panel of a laptop computer may void the warranty. If your laptop is still under warranty, contact the manufacturer or point of sale and see what you need to do to get your laptop fixed.

Boot up your computer. Press and hold the power button for 10 seconds when you see the Windows logo or your computer manufacturer’s logo to interrupt the bootup process and force shut down your computer. Repeat the bootup and interrupt/shutdown process three times. Select your Windows username if asked. Select Advanced Options Select Troubleshoot. Select Advanced Options Select Startup Settings Select Restart Press 5 or F5 to boot into Safe Mode with Networking.

Windows: Click the Windows Start menu icon. Click the Gear/Settings icon. Click Update & Security. Click Recovery in the panel to the left. Click Get Started below “Reset this PC”. Click Keep my files or Remove everything. Click Next. Follow the instructions and click Reset. Mac: Make sure your Time Machine disk drive is connected. Restart your Mac and hold “Command + R” as your Mac boots up. Select your language and click the arrow icon. Click Reinstall macOS (If you want to wipe your hard drive, click Disk Utility and select your hard drive. Then click Erase. ) Enter your username and password if needed. Click Continue.

Click the Windows Start menu icon. Click the Gear/Settings icon. Click Update & Security. Click Recovery in the panel to the left. Click Get Started below “Reset this PC”. Click Keep my files or Remove everything. Click Next. Follow the instructions and click Reset.

Make sure your Time Machine disk drive is connected. Restart your Mac and hold “Command + R” as your Mac boots up. Select your language and click the arrow icon. Click Reinstall macOS (If you want to wipe your hard drive, click Disk Utility and select your hard drive. Then click Erase. ) Enter your username and password if needed. Click Continue.