If the print carriage does not move into the access area on its own, you may need to press the Ink change or stop button on the front panel of the printer in order for the carriage to move into the access area. Do not attempt to move the print carriage manually. It should move on its own when the compartment is opened or the proper button is pressed on the front panel of the printer. On some all-in-one printers, the printer cartridge compartment may be under the scanner. Lift the scanner to access the print cartridge.
Do not remove the printer cartridge until you are ready to change the cartridge. On some printers, removing the cartridge for an extended period of time may dry out the print-head nozzle. Either write down the information on the print cartridge label or use your smartphone to take a picture of it. [1] X Research source
Make sure you get cartridges from the correct manufacturer. Ink cartridges are not compatible with different brands. Often printer cartridges can vary within the same brand. Make sure you purchase a cartridge that contains the correct number and manufacturer. Alternatively, you can refill the ink or toner in the cartridge.
Look for a release clip on the cartridge or carriage. Squeeze or push the release clip to detach the cartridge and then pull the cartridge out[2] X Research source . Push down on the cartridge to detach it and then pull it out at an angle from the point of attachment. [3] X Research source Lift the flap holding the cartridge in place to detach it. Then remove the cartridge. [4] X Research source For large inkjet cartridges press the release tab on the front of the cartridge. Gently pull it along the guide rails on the side of the cartridge.
Do not touch the copper connectors or print nozzles. This can lead to ink clots and bad electrical connections. Do not remove any tabs or strips that are not indicated in the instructions.
