If you don’t see these options, you may have a CDMA carrier and need to enter a specific code to continue. This method only works for those using GSM carriers like AT&T and T-Mobile.

To disable call forwarding, return to the Call Forwarding screen and toggle off the switch.

If you’re a Verizon customer, you can use the My Verizon app instead if you’re on a post-paid account. To set up certain call forwarding only in specific situations, try the following codes: To forward calls that you don’t answer, dial *+7+1 (Verizon) or *+7+3 (Sprint). For Sprint only, you can forward calls when you’re on another call, dial *+7+4. To cancel call forwarding on Verizon, dial *+7+3. You’ll hear a confirmation message or a beep that might sound like a busy signal to indicate that your call forwarding is off. [2] X Research source If you’re using a Sprint plan, you can cancel your call forwarding based on the number that you dialed when you set it up. If you dialed “*72”, dial *+7+2+0. If you dialed “*73”, dial *+7+3+0; if you dialed “*74”, dial *+7+4+0. [3] X Research source