If your Smart Remote or OneRemote does not have working batteries, this will not work. They take 2 AA batteries that you’ll need to insert according to the guides. [1] X Research source The Smart Remote and some others, like the Samsung Smart Touch Remote, use both IR and Bluetooth technologies. In this case, these remotes will turn on your TV, so the “Power” button works with IR while pressing any other buttons will most likely do nothing until the remote is paired with your TV.
You may need to press and hold “Return” and “Guide” instead.
If you see a keyboard icon, you may be trying to use an older Samsung remote that offers QWERTY functionality and is not compatible with your TV. Look at your user manual or look at https://www. samsungparts. com/ for the correct pairing.
If your remote is not a Smart Remote, turn on the TV with the buttons on the TV, then try controlling the TV with your remote pointed directly at the Samsung logo on your TV set. If your remote is a Smart Remote, try to manually pair it with your TV again (stand at most 1 foot away from the TV).
Try pairing with the TV again, but repair the remote if you need to.
