To log in to your MoneyGram account, visit Moneygram. com and click “Log In. ” To check your account on your phone, download the MoneyGram app on the Google Play Store or the iOS app store. Most MoneyGram orders take 2 weeks to get to the recipient. If it’s been less than 2 weeks, it’s likely that your money order is still in the mail. [2] X Research source
To enter in your reference number, go to Moneygram. com and select “Track & Receive. ” If you are the receiver (and not the sender), contact the person who is sending you money to get the reference number.
The serial number is the 10 or 11 digit number on the left side of the money order form, just below the date. When you enter the serial number, do not include any letters.
You may also need to enter the amount of money being sent in an automated prompt.
To find a MoneyGram location near you, visit MoneyGram’s Locations page. If your order has not been processed yet, you will not be able to pick up your money order. Typically, it takes 2 to 3 days for an order to be processed.
To start the replacement process, visit Moneygram. com and enter in the serial number from your money order. You may have to pay a small fee for a replacement. Usually, it’s around $15.
Financial institutions can delay processing money orders for a day or more due to internal policy or currency conversion.
To report fraud or a scam, visit MoneyGram’s contact page. For additional help, call MoneyGram’s fraud line at 1-800-926-9400. [10] X Research source
