The best times to call are later in the day, Wednesday through Friday, and at the end of the month. If you’re deaf or hard of hearing, call 1-800-325-0778 instead.
These documents could help the representative track down your application faster. However, they’ll still be able to look up your case status if you mailed your original documents with the application.
Verify your address with the representative to rule out mailing issues.
You’ll need to go to a field office if you need to submit another application, mailed your application and included ineligible identifying documents, or if there was a mailing address mix-up. You need to go to an SSA office within 45 days of submitting your application if you applied online and you were given a receipt to print.
Plan on waiting at least 30-60 minutes if you visit the field office without an appointment.
You’ll need proof of citizenship, such as a passport or birth certificate. You’ll also need proof of identity, such as a passport, driver’s license, or other government-issued photo ID. Even though a passport satisfies both categories, the SSA requires 2 forms of ID. You can find a full list of approved documents here.
For example, if you found out the SSA had the wrong mailing address, tell the field office representative that you need to create a new application.
If you haven’t applied online yet and you’d like to, go here. If you filed an online application but you were given a receipt to print, take that receipt to a Social Security office within 45 days to get your card. [9] X Research source
Documents the SSA office will accept include religious record made before the age of 5 that demonstrate your date of birth, US hospital records, or a US passport. If you have your birth certificate, you must bring that. Bring any records that will demonstrate where you’ve lived outside of the US. You can find a full list of options here.
Your EAD is the same thing as your USCIS I-765 card.
USCIS will mail you an Employment Authorization Document (EAD) first. You should receive your Social Security card no later than 7 business days after your EAD arrives.
