If the keyboard shortcut doesn’t work for you, proceed with the rest of this method.

Press Ctrl+⇧ Shift+Esc to bring up the Task Manager program. Find and click the Screen Reader option in the list of programs on the Processes tab. Double-click End task in the bottom-right corner of the window.

If Narrator is currently running, opening Start will cause Narrator to read aloud different options, including Cortana’s name. This can trigger Cortana to start listening for audio input, so it’s best to turn off Narrator before this point.