For example, if you have face ID set up but there isn’t enough light for your camera to read your face, you can also enter your PIN or swipe a pattern instead. Having multiple security measures in place will help you get back into your locked Android should you not be able to unlock it.

To set up Smart Lock and use it, go to Settings > Lock screen > Smart Lock and choose the right settings for you.

To use Find My Mobile, go to https://findmymobile. samsung. com in a web browser and sign in. You should see your phone displayed on the right side of the page. Click Unlock and you’ll be prompted to enter your Samsung account password to unlock the phone remotely. After you do this, all your screen lock information (like your PIN, Password, Pattern, and any biometrics) will be deleted.

Once downloaded, extract the ZIP file to a folder with a name and location that’s easy to get to. Make sure you remember the path to the folder, as you’ll need to navigate to this folder using the Windows command prompt or your Mac’s Terminal. The new folder will contain the command line tools you’ll use to communicate with your Android.

Windows: Open File Explorer and navigate to the folder that contains the extracted files. It should be called “platform-tools. " Then, hold down the Shift key as you right-click a blank area inside the folder and select Open command window here. [3] X Research source If you see “Open PowerShell window here” instead, click that. Mac: Open a Terminal and use the cd command to navigate to the new folder (e. g. , cd /Users/Yourname/Desktop/platform-tools.

If you don’t see this message, you won’t be able to use this method.

Run the command adb devices if you’re using the Windows command prompt, or . /adb devices if you’re using PowerShell or a Mac or Linux terminal. You should see at least one attached device that’s just a bunch of letters and numbers—that’s your Android. Run the command adb shell rm /data /system /gesture. key if you’re using the Windows command prompt, or . /adb shell rm /data /system /gesture. key if you’re using PowerShell or a Mac or Linux terminal. Reboot or restart your Android and the lock screen will be gone.